Publications

Read peer-reviewed articles, perspectives, and opinion pieces written by our team.

Creating Virtual Presence During a Pandemic
Association for Patient Experience | June, 2020
3 Ways Health Care Leaders Can Encourage Experimentation
Harvard Business Review | October, 2019
How Bots Will Change the Doctor-Patient Relationship
Harvard Business Review | June, 2019
Toward Facilitated Self-Service in Health Care
The New England Journal of Medicine | May, 2019

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